Shipping,Delivery & Returns Policy

Raahi MotoCorp Shipping,Delivery & Returns Policy

CONTRACTUAL RELATIONSHIP

AQBS Solutions Private Limited, incorporated under the Companies Act, 2013, Having its registered Office at H.No, 493 Road No.6 Sangam Vihar Wazirabad North Delhi, New Delhi – 110084, operating under the trademarked name “Raahi MotoCorp” provides holistic Bikes services including maintenance, repair, etc. The use and access of our website (“Website”),www.raahimotocorp.in and our mobile applications “Raahi First” – Bike Services, Maintenance & Tyre” (“Applications”), or any products or services in connection with the Application or Website (“Services”) shall be governed by these terms and conditions (“Terms”). The Website and Applications are together called the “Platform”These terms constitute a legally binding and enforceable agreement between Raahi MotoCorp (“Company/we/us/our”) and its Users (“User/you/your”) and govern your use of the Platform to browse and/or avail the Services displayed by us on the Platform. By accessing and using our Services, you agree to be bound by these terms, establishing a contractual relationship between you and the Company.

Shipping Policy

Raahi MotoCorp for your automotive needs. We are committed to providing a reliable and efficient shipping experience. Please take a moment to review our shipping policy:

Order Processing:

Processing Time. Orders are processed within 1-2 business days.

Delivery Timeline. Delivery times vary based on the shipping method selected at checkout

Standard Delivery: 3-5 business days

Express Delivery: 1-2 business days

Shipping Methods:
We offer standard and expedited shipping options.
Shipping costs and estimated delivery times will be calculated at checkout based on the selected shipping method and destination.

Shipping Destinations:
Raahi MotoCorp currently ships to addresses within India.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.
Track your order through our website or use the provided carrier’s tracking service.

Shipping Costs:
Shipping costs are calculated based on the weight of the items, shipping method selected, and delivery destination.
Free shipping may be available for orders above a specified amount; check promotions for details.

Delays and Issues:
Raahi MotoCorp is not responsible for shipping delays caused by factors beyond our control, such as weather, customs, or carrier issues.
In case of any shipping problems, please contact our customer support at support@raahimotocorp.in

International Shipping:
Currently, we only ship within India.

Split Shipments:
In some cases, orders with multiple items may be shipped separately to expedite delivery.

Address Changes:
Address changes can only be accommodated if the order has not been shipped. Contact our customer support promptly for assistance.

Returns Due to Shipping Issues:
If a package is returned to us due to an incorrect address provided by the customer, additional shipping fees may apply for reshipment.

Raahi MotoCorp We strive to ensure your products reach you in a timely manner and in excellent condition. If you have any questions or concerns, please reach out to our customer support team at support@raahimotocorp.in

Return Policy

Raahi MotoCorp for your automotive needs. We strive to provide you with high-quality products and exceptional customer service. In the event that you need to return a product, please review our return policy below:

Eligibility for Returns:
   Products must be unused, undamaged, and in their original packaging.
   Returns must be initiated within 7 days of the purchase date.
  Raahi MotoCorp does not offer/promise returns on all products available on the Website The products which are eligible for return will be informed on the website at the time of purchase.

Return Process:
Contact our customer support team at [support@raahimotocorp.in] to initiate the return process.
Provide your order number, reason for return, and clear images of the product if there are any defects.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
We recommend using a trackable shipping method to ensure the safe return of the product.

Inspection and Refund:
Once we receive the returned item, our team will inspect it for compliance with our return policy.
If approved, we will process a refund to the original payment method within 7 business days.

Exchanges:
Raahi MotoCorp does not offer direct exchanges. If you need a different product, please return the original item and place a new order.

Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.

Cancellations:
Cancellation requests can be accommodated if the order has not been shipped. Once shipped, the standard return process applies.

Contact Information:
For any questions or concerns regarding returns, please contact our customer support team at [support@raahimotocorp.in]

Raahi MotoCorp We appreciate your business and aim to make your shopping experience with us seamless.